| Manufacturer Warranty Forms & Policies | |||||
| A DATA | Please refer to the Bluechip Infotech Warranty Policy procedures | ||||
| Acer | DOA
Procedure |
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| AOpen | Please refer to the Bluechip Infotech Warranty Policy procedures | ||||
| Apacer | Please refer to the Bluechip Infotech Warranty Policy procedures | ||||
| ASUS | Please contact Asus directly on either 1300 278 788 and 1300 799 833 | ||||
| Avermedia | Please refer to the Bluechip Infotech Warranty Policy procedures | ||||
| BenQ | Please provide proof of purchase upon submitting DOA
Claims. BenQ LCD Monitor Defect Policy BenQ Customer Service Number: 1300 130 336 |
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| Cherry | Please note: Hallmarc Business Estate Unit C13/2A Westall Rd, Clayton 3168 |
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| CyberPower | Warranty information please call Dingotech.:
1300 880 696
DOA can be done with Dingotech or Through the RA form on Bluechips website |
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| D-Link | Please contact DLink on 1300 700 100 or alternatively email DLink at rma@dlink.com.au | ||||
| Edimax | Please contact Edimax on 1300 540 833
Click here to download 4-step Edimax Warranty Procedure. |
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| Eaton|Powerware | Please contact 1300 303 059 for service and support nationally | ||||
| Fujifilm | Please contact Fujifilm directly on 1800 266 355 | ||||
Fujitsu |
Bluechip will only accept DOA claims
within 7 days of the end user/distributor/resellers invoice date,
a copy of this invoice must accompany the Bluechip RA Application.
We will only process DOAs that have ALL the original accessories
included in the box. Units that come back without ALL the accessories
will not be processed. It will be the reseller’s responsibility
to make sure that everything is returned to FPCA.
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| Genius | Please refer to the Bluechip Infotech Warranty Policy procedures | ||||
| HP | Please contact HP Support on 13 10 47. For more information please visit www.hp.com.au/support | ||||
| Infocus | Please refer to the Bluechip Infotech Warranty
Policy procedures DOA for Infocus Projectors is 7 days from end user invoice and a DOA form must be submitted to Bluechip Infotech along with supporting documentation before a return number will be supplied. For all issues outside 7 days please contact Infocus on below toll free number: Australia 9am - 5pm local time Mon-Fri 1300 290 922 InFocus 5years warranty |
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| Intel | Please contact Intel on 1800649 931 or refer to the Bluechip Infotech Warranty Policy procedures | ||||
| Iomega | Please click here for technical support and warranty information | ||||
| LG | Notebook DOA: Please contact LG on
1800 687 955 to obtain a CNA reference number then either fax or email
a copy of proof of purchase upon RA submission.
LCDS: Only require proof of purchase upon RA Submission. |
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| Nikon | Please contact Nikon on 1300 366 499 | ||||
| NU | Please refer to the Bluechip Infotech Warranty Policy procedures | ||||
| Pioneer | lease refer to the Bluechip Infotech Warranty Policy procedures | ||||
| Qnap | Please refer to the Bluechip Infotech Warranty Policy procedures | ||||
| Red leaf | Please refer to the Bluechip Infotech Warranty Policy procedures | ||||
| Sony | Please contact Sony on 1300 133 995 or 1300 137 669 for all products excluding Optical drives. Optical drives: Please return to Bluechip IT or fill out an RA Submission. |
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| Targus | Please contact Targus on 1800 641 645 | ||||
| Teco | Please contact Teco on 1300 660 037 |
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| Vertex | Please refer to the Bluechip Infotech Warranty Policy procedures | ||||
