DOA Procedure
DOA Goods - please contact Acer on 1300 365 100 first to obtain a NCC reference number plus the SNID number located at the back of the unit plus proof of purchase.

Please note:
All Warranty/DOA products must be returned directly to Cherry Australia
Unit 5, 15-16 Nicole Close
Bayswater VIC 3153

DOA can be done with Dingotech or Through the RA form on Bluechips website

Click here to download 4-step Edimax Warranty Procedure.

Bluechip will only accept DOA claims within 7 days of the end user/distributor/resellers invoice date, a copy of this invoice must accompany the Bluechip RA Application. We will only process DOAs that have ALL the original accessories included in the box. Units that come back without ALL the accessories will not be processed. It will be the reseller’s responsibility to make sure that everything is returned to Bleuchip IT or FPCA.

Fujitsu LifeBook Customer Service Number: 1800 288 283.

Any applications outside the 7 days will need to be made to Dingotech as it may be considered under warranty.

Please contact Infocus on below toll free number:
Australia 9am - 5pm local time Mon-Fri 1300 290 922 InFocus 5years warranty

LCDS: Only require proof of purchase upon RA Submission.

Please contact Sony on 1300 133 995 or 1300 137 669 for all products excluding Optical drives.

Optical drives: Please return to Bluechip IT or fill out an RA Submission.

Please contact Teco on 1300 660 037
Please click here to download TECO warranty cards.

Please refer to the Bluechip Infotech Warranty Policy procedures
Technical & Sales support hotline 1300 300 413 Mon to Fri 9.00am - 5.30pm AEST