For Hardware support only please contact the Bluechip IT Tech Support on: e-mail Hardware Tech Support
Tel 02 8745 8460
Lodge RA Form Online Forms
For Web/e-commerce support please contact the Tech Support on: e-mail Tech Support
Tel 02 8745 8460
   

Manufacturer Warranty Forms & Policies

A DATA Please refer to the Bluechip Infotech Warranty Policy procedures
Acer

Notebooks - Commercial PCs - Multimedia PCs - Projectors - Monitors

DOA Procedure
DOA Goods - please contact Acer on 1300 365 100 first to obtain a NCC reference number plus the SNID number located at the back of the unit plus proof of purchase.
AOpen Please refer to the Bluechip Infotech Warranty Policy procedures
Apacer Please refer to the Bluechip Infotech Warranty Policy procedures
ASUS Please contact Asus directly on either 1300 278 788 and 1300 799 833
Avermedia Please refer to the Bluechip Infotech Warranty Policy procedures
BenQ Please provide proof of purchase upon submitting DOA Claims.
Cherry

Please note:
All Warranty/DOA products must be returned directly to Cherry Australia
Unit 5, 15-16 Nicole Close
Bayswater VIC 3153
D-Link Please contact DLink on 1300 700 100 or alternatively email DLink at rma@dlink.com.au
Eaton|Powerware Please contact 1300 303 059 for service and support nationally
ETEN Please refer to the Bluechip Infotech Warranty Policy procedures
Fujifilm Please contact Fujifilm directly on 1800 266 355
Fujitsu

Bluechip will only accept DOA claims within 7 days of the end user/distributor/resellers invoice date, a copy of this invoice must accompany the Bluechip RA Application.

Any applications outside the 7 days will need to be made to Dingotech as it may be considered under warranty.
Funtwist Please refer to the Bluechip Infotech Warranty Policy procedures
Genius Please refer to the Bluechip Infotech Warranty Policy procedures
Infocus Please refer to the Bluechip Infotech Warranty Policy procedures
Intel Please contact Intel on 1800649 931 or refer to the Bluechip Infotech Warranty Policy procedures
Jetway Please refer to the Bluechip Infotech Warranty Policy procedures
LG Notebook DOA: Please contact LG on 1800 687 955 to obtain a CNA reference number then either fax or email a copy of proof of purchase upon RA submission.

LCDS: Only require proof of purchase upon RA Submission.
Nikon Please contact Nikon on 1300 366 499
NU Please refer to the Bluechip Infotech Warranty Policy procedures
Pioneer Please refer to the Bluechip Infotech Warranty Policy procedures
Qnap Please refer to the Bluechip Infotech Warranty Policy procedures
Red leaf Please refer to the Bluechip Infotech Warranty Policy procedures
S-Media Please refer to the Bluechip Infotech Warranty Policy procedures
Sony

Please contact Sony on 1300 133 995 or 1300 137 669 for all products excluding Optical drives.

Optical drives: Please return to Bluechip IT or fill out an RA Submission.
Vertex Please refer to the Bluechip Infotech Warranty Policy procedures
Wacom Please contact Wacom on (02) 9422 6707
Targus Please contact Targus on 1800 641 645
ZyXEL

Please refer to the Bluechip Infotech Warranty Policy procedures

Technical & Sales support hotline 1300 300 413 Mon to Fri 9.00am - 5.30pm AEST

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