Manufacturer Warranty / Forms, Policies and Guides

DOA Procedure
DOA- Please contact Acer on 1300 723 926 to obtain an Acer NCC reference number; to do so you will need the model number of the goods, the SNID number located on the back of your unit and a fault description. Once the NCC number is obtained from Acer please fill in a Bluechip Infotech warranty return form and send it to the Bluechip Infotech warranty department and your request will be processed.

National Call Centre Line = 1300 308 056 “Corporate Customers”

National Technical Support Contact Centre – Retail and Key Customer –  1300 365 100

Enterprise Server Support Line –  1300 659 900

For normal warranties and a up to date list of current ACER  products please go to www.acer.com.au

Please refer to the Bluechip Infotech Warranty Policy procedures

For ATEN any RMA & DOA please contact 1300 137 585 or aten@computergate.com.au

Please contact Cyberpower from 9:00am ~ 6:00pm, Mon – Fri

1300 431 808 – Sales Hotline for sales request only.
Email: Au.sales@cyberpower.com

1800 623 124 – Support Hotline for technical support and warranty claims.
Email: Au.service@cyberpower.com

Please contact D-Link on 1300 700 100 or alternatively email D-Link at rma@dlink.com.au.
Warranty / RMA Procedure:  http://support.dlink.com.au/warranty.asp
Warranty Policy: http://support.dlink.com.au/warranty_policy.asp

Please contact 1300 303 059 for service and support nationally

ESET Tech support contact lists and procedures

1. Tier 1 tech support – Sherif Mohammad sherifm@bluechipit.com.au I 0401 887 501

2. Email ESET to au.support@eset.com and cc. eset@bluechipit.com.au and BC Account manager

3. Contact ESET 1300 084 040, press Option 2

Please contact HP Support on 13 10 47. For more information please visit www.hp.com.au/support
HP DOA Policy and Procedure

Please contact Intel on 1800649 931 or refer to the Bluechip Infotech Warranty Policy procedures

Please refer to the Bluechip Infotech Warranty Policy procedures

For all DOA models please refer to Bluechip Infotech Warranty Policy procedures. For all Warranty products please contact LG on 1800 643 156.
LG NSW Service Centre: Powr Electronics, 3/5 Hudson Ave Castle Hill NSW 2154

Please refer to the Bluechip Infotech Warranty Policy procedures and advanced replacement form
QNAP Support click here

Please contact Riverbed directly on 1300 007 823 (RVBD) or alternatively email support at support@riverbed.com

Please refer to the Bluechip Infotech Warranty Policy procedures

Please refer to the Bluechip Infotech Warranty Policy procedures and advanced replacement form

Please contact Targus on 1800 641 645

Please refer to the Bluechip Infotech Warranty Policy procedures

Please refer to the Bluechip Infotech Warranty Policy procedures and Submit Support Ticket click here

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