New Human Risk Intelligence product helps MSPs show where customer risk is building, prioritise action and demonstrate progress over time.
uHealth is now available to Bluechip Infotech partners through its partnership with usecure.
The new Human Risk Intelligence product helps MSPs move beyond awareness reporting and deliver clearer, more actionable risk insight to customers.
Security awareness programs help organizations train users, run phishing simulations and track policy activity. But completion rates and click data only show what happened. They do not provide the full picture of where risk is concentrated, which users need attention or what should happen next.
uHealth closes that gap.
It connects real-world signals across awareness, identity hygiene, credential exposure and access, giving MSPs a clearer view of how human risk is developing.
This helps partners lead stronger customer reviews, prioritise action and build more value around the human risk services they already deliver.
Moving from activity reporting to Human Risk Intelligence
Human Risk Intelligence builds on the foundations of Human Risk Management.
Rather than viewing training, phishing, credentials and access as separate data points, uHealth connects those signals to show human risk in context.
Each user is assessed across four areas:
Target Value: How likely the user may be to attract attacks based on factors such as role, influence or exposure.
Awareness: How the user performs across training, phishing simulations and threat recognition.
Hygiene: Whether identity weaknesses exist, such as exposed credentials, old passwords or missing MFA.
Access: Whether the user’s privileges, applications or access levels increase the potential impact of compromise.
Together, these signals help MSPs see where customer risk is building, understand what is driving it and focus attention where it matters most.
Surface the risks that matter most
A single risk signal may not tell the whole story.
An exposed credential, weak awareness or high level of access may each represent a risk. The priority becomes clearer when several signals converge on the same user.
usecure calls this a Toxic Combination.
For example, a user with weak awareness, exposed credentials and access to sensitive systems may represent a greater business risk than any of those signals would suggest in isolation.
uHealth helps MSPs surface these combinations, understand what is driving the exposure and identify which users need attention first.
That turns separate warning signs into a focused remediation conversation.
Build a stronger human risk service
Many MSPs already provide awareness training, phishing simulations, policy management, credential monitoring and reporting.
uHealth connects those services into a clearer, risk-led customer conversation.
Instead of presenting separate activity reports, partners can show:
- where human risk is concentrated
- which users and issues need attention
- what should be prioritised next
- how risk changes over time
This creates a stronger foundation for customer reviews, QBRs, compliance discussions and recurring remediation services.
It also helps MSPs connect human risk insights to the wider security services they already provide, including Microsoft 365, identity protection, email security and compliance support.
Support compliance and governance conversations
Customers preparing for audits, governance reviews or board reporting often need more than proof that training was completed.
They need to show how risks are being identified, prioritised and addressed.
uHealth gives MSPs a clearer view of user risk, identity weaknesses and progress over time, helping them support more focused compliance and governance conversations.
It does not replace technical security controls or compliance platforms. It provides the intelligence partners need to guide action and show how the human risk program is developing.
Available through Bluechip Infotech
uHealth is now available to Bluechip Infotech partners through its partnership with usecure.
Partners can access launch assets, positioning guidance and demo support to help identify the right customers and build uHealth into their service offering.
Human risk has moved beyond awareness reporting. uHealth gives MSPs a clearer way to understand it, prioritise it and act on it.
Reach out to msp@bluechipit.com.au to get more information.
