Support form our inhouse specialist team to provide you with ongoing support and service
Support Services
Connect with Bluechip IT Today
Tap into our experienced product specialist and book a time to discuss your technological requirements. Let’s innovate the ever-so-changing world of technology together.
Microsoft Support
We provide support for all Microsoft 365, MS Office and collaboartion tools.
Let us show you how suport your customers with cost effecive methods with our inhouse specialist advice on products and solutions.
Delivering You Innovative Solutions
Bluechip IT’s partnership gives you access to leading technology brands coupled with supported services to help you execute your projects on hand.
Frequently Asked Questions
Designed for partners with customers needing around the clock support, organisations operating in multiple time zones or with staff who work non-traditional business hours.
- Premium email, telephone and support portal 24×7 365 days a year
- Mature service desk (ITIL) capability
- Support Agents, qualified O365 / M365 specialists providing highest quality fault finding and diagnostics for all Office 365
- Remote Support Capacity
- Multilingual Support – English, Thai, Indonesian, Malay, Sinhala and Korean.
12×5 Weekdays
Designed for partners with customers who only need support for domestic teams on through the regular working week.
- Extended work-day hours coverage 8am to 8pm
- Cost effective email, telephone and support portal for normal business hours
- Mature service desk (ITIL) capability.
14×7 After Hours
Designed to extend existing support service offerings of partners to provide customers with support outside of standard business hours.
- 6pm to 8am Monday – Sunday
- After Hours Email, telephone and support portal
- Mature service desk (ITIL) capability
- Support Agents, qualified O365 / M365 specialists providing highest quality fault finding and diagnostics for all Office 365
- Remote Support Capacity.
Technical support for Microsoft 365 support servies requires a subscriptions for assitance with basic installation, setup and tgeneral technical advice and information.
Connect with Bluechip IT Today
Tap into our experienced product specialist and book a time to discuss your technological requirements. Let’s innovate the ever-so-changing world of technology together.