The 8x8 eXperience
Communications Platform
Communications Platform
8x8 Bluechip
Virtual Lunch ‘n’ Learn Event
Virtual Lunch ‘n’ Learn Event
14th Sep 2021, 11am AEST
The strategic partnership with Bluechip is part of 8×8’s Channel-First approach to extending its presence across Australia.
The 8×8 solutions include cloud contact centre, voice communications, chat, and video meetings which will extend Bluechip’s hybrid work and customer and employee engagement portfolio. 8×8’s Channel First approach means that we want our channel partners to be the best they can be, by partnering with us. Bluechip and 8×8 are providing two routes to market for 8×8 solutions: Reseller & Referral models which means you choose what is right for you and your business.
Choose a business model that suits your needs.
Reseller Model | Referral Model | |
Own the Customer | Refer to 8x8 | |
Definition | Procure through Bluechip, resell to the end customer, own the full outcome by selling, deploying, supporting and invoicing. | Refer opportunities to 8x8 via Bluechip, 8x8 will then sell, deploy & support so you can earn monthly commission on what is sold |
You contract with | Bluechip | Bluechip |
You are compensated By | Bluechip | Bluechip |
Customer Relationship Owned By | you contract, you invoice | 8x8 |
Value to Bluechip & 8x8 | Strategic growth | Relationship with End-User |
Why should you choose 8×8?
One platform.
One experience.
Empower all your employees globally with integrated contact centre, voice, video, and chat.
The road from legacy to modern communications starts here. 8×8 transforms every customer experience with contact centre, voice, video, chat, and enterprise-class API solutions powered by one global cloud communications platform. By offering 8×8’s single cloud-based solution to your customers, you can help them transform their customer experience and deliver world-class customer service—all while significantly reducing capital and operating expenses. Designed with customer satisfaction at its core, 8×8’s solutions put the focus on what’s really important: customers.
A 10-time Leader in the Gartner UCaaS Magic Quadrant and the only UCaaS Leader also in the Gartner Magic Quadrant for CCaaS as Challenger for 7 years in a row, we’ve built a reliable cloud communications platform that our partners can confidently stand behind.
For your customers, getting everyone in the company on a common communications platform—across all job functions and using modern cloud best practices—is a critical foundation and should be a priority. As an 8×8 partner, you can help them get there.
8×8 X Series transforms customer experiences by providing one global cloud communications platform for voice, video, chat and contact center. X Series optimises valuable moments of engagement with built-in analytics to provide faster time to resolution, lower costs and improved customer experience.
Contact centre
Delight customers and empower employees with AI-powered workflows for every interaction.
Business Phone
Put your business on the map with local numbers and global connectivity from one easy app.
Video Meetings
Crush your next 1:1 or all-hands meeting in HD video with desktop and mobile screen-sharing.
Team Chat
Say hello 👋 to more natural, productive collaboration with teammates and other chat platforms.
8×8 Voice for Microsoft Teams
Supercharge Microsoft Teams with 8×8 Certified Voice and Contact Centre Solutions
Why 8×8 for Microsoft Teams?
A single cloud platform with advanced telephony and contact centre capabilities for Microsoft Teams. Hundreds of organisations with tens of thousand of users globally rely on 8×8 for advanced communications for Teams.
8×8 Contact Centre Certified for Microsoft Teams
Your contact centre agents shouldn’t have to learn a separate communications tool. 8×8 Contact Centre certified for Microsoft Teams routes calls directly to Teams-powered support staff, improving customer service and supporting omnichannel interactions, call recording and more.
8×8 Contact Centre
Create winning experiences with a cloud contact centre.
Boost agent and employee engagement, collaboration and operational effectiveness for customer success. Ensure productivity and support work-from-home agents with a unified toolset that eliminates app confusion. Activate agent potential with timely feedback, intelligent coaching and collaboration tools for continuous improvement.
Design better experiences with support for all channels and proactive, AI-powered self-service options for today’s digitally connected customers.
Connect with Bluechip IT-8×8 Today!
Tap into our experienced product specialist and book a time to discuss your technological requirements. Let’s innovate the ever-so-changing world of technology together.
